Contact us.
sales@johnwolf.au
John Wolf
P.O.Box 138
Warburton, VIC 3799
Australia
New products & occasional news only.
My father owned some extraordinary clothing—jackets and full suits, tailored to perfection. As an English gentleman with access to Saville Row, he bought suits the way they used to be sold…with two pairs of trousers, a waistcoat, and a cummerbund, not out of luxury, but simply because that was the standard.
I still keep one of his suits even though I can’t wear it. Why? Because it’s a work of art—crafted with a level of skill and precision that feels almost unattainable today. Pure silk lining, pure wool suiting, and impeccable finishing. It was tailored for him four months before I was born, yet it remains timeless.
Forward to my early career, I was fortunate to work for one of Australia’s greatest designers…Joseph Saba. Before passing his brand to a corporate identity, Joe insisted on high quality, using only the finest materials and championing the Australian wool industry. This experience taught me the true value of well-made clothing. I still own many of those pieces, and despite more than two decades of wear…they look as good as new.
Me? much of my life has been spent outdoors…camping, traveling, working outdoors and embracing nature. I particularly enjoy winter camping in our High Country or by the sea…quiet and stunning in its elemental beauty. Australia’s climate can be extreme, shifting from scorching heat to freezing cold in a single day. Modern outdoor (and city) apparel often claims high performance, yet artificial fabrics fail to deliver. They’re mass-produced under questionable conditions, expensive and rarely built to last. In contrast, natural fabrics—light linen, merino wool and heavy wool textile—outperform synthetics in every way. They breathe, insulate, and endure.
There’s a reason why desert nomads wear wool and North Sea fishermen rely on it.
And so, here we are…
Thanks for playing…
John Wolf
Size guide
(US/Australia Standard) – Unisex/Men's
Note
Chest: Measured around the fullest part of the chest, under the arms.
Garments with 1-3 size assignment feature a relaxed fit, designed to provide ease of movement and a comfortable drape across sizes.
Don’t hesitate to contact us before purchase for any assistance in selecting your correct size.
Size
1
2
3
Size
S
M
L
XL
Chest (cm)
86 - 91
96 - 101
106 - 111
117 - 122
Chest (av)
35
39
43
47
Chest (In)
34 - 36
38 - 40
42 - 44
46 - 48
Fabric care
🪷 Linen
Washing: Machine or hand wash in cold water with mild detergent
Drying: Air dry or tumble dry low
Ironing: High heat with steam; best when slightly damp
Note: Avoid harsh detergents and bleach; wrinkles easily but softens over time
🐑 Light Wool (includes wool blends)
Washing: Hand wash cold with wool-specific or gentle detergent like soap flakes
Drying: Lay flat to dry; avoid heat
Ironing: Low heat with a pressing cloth
🌲 Loden Wool (often a blend with waterproof finish)
Washing: Dry clean recommended to preserve texture and finish
Drying: Air dry only
Ironing: Light steam; avoid pressing directly
Note: Use mild wool detergent if hand washing is allowed by label
🌿 Cotton
Washing: Machine wash cold or warm with regular detergent
Drying: Tumble dry low or line dry
Ironing: Medium to high heat
Note: May shrink in hot water or high heat; blends with synthetics may need gentler care
🧥 Heavy Wool Melton
Washing: Dry clean only
Drying: Never tumble dry
Ironing: Steam gently with a pressing cloth
Note: Use a soft brush/damp cloth to remove surface dirt between wears
🌾 Hemp
Washing: Machine wash cold or warm with mild detergent
Drying: Line dry or tumble dry low
Ironing: Medium to high heat with steam
Note: Naturally strong; avoid fabric softeners for better absorbency
🧼 Detergent Tips
Use wool-specific detergent for wool and wool blends
For natural fibers like hemp, cotton and linen a mild eco-friendly detergent is ideal
Avoid bleach and harsh chemicals unless labeled safe for the fabric
Whether you're local or international, we want you to feel confident shopping with us.
Below you'll find all you need to know about returns, exchanges, and your rights under Australian Consumer Law (ACL).
Change of Mind Returns (Domestic & International)
We accept change-of-mind returns on eligible items within 14 days of delivery. Here’s what qualifies:
Eligibility
Items must be unworn, unwashed, and in their original condition with any included tags still attached.
We conduct quality checks on all returns. Signs of wear, washing, or dry cleaning are easily detectable (e.g. scent, lint, fabric wear, or altered tags), and items showing such signs will not be accepted.
Include a brief transaction description (e.g. “Purchased via PayPal on 12 March 2025 under the name Jane Doe”) to help us identify your order in our system.
Return shipping costs for change-of-mind returns are your responsibility (both domestic and international).
Non-Returnable Items
Sale or clearance items
Items sold as seconds/samples
Once your item is received and inspected, we’ll offer your choice of a store credit, exchange, or refund (depending on the item and stock availability).
Faulty, Incorrect or Damaged Items
If you've received an item that is faulty or not as described, we're here to fix it.
What You’ll Need:
Your order number
A short description of the issue
Clear photos showing the fault or damage
A transaction reference (e.g. payment platform, date, and name used)
We will:
Cover reasonable return shipping costs for faulty or incorrect items (including international returns)
Offer a refund, exchange, or repair, depending on the issue
Please contact us within 14 days of receiving your order to ensure a smooth resolution.
International Returns
If you're outside Australia, please note:
Return shipping is at your expense for change-of-mind returns.
Customs or import fees on returned items are not refundable.
Clearly mark the return as "Returned Goods" to avoid additional customs charges on our end (any fees incurred may be deducted from your refund).
How to Return
Email us at: sales@johnwolf.au
Include:
Order number
Reason for return
Transaction reference (e.g. payment date, method, and name)
Photos if applicable
Once approved, send items to:
John Wolf
P.O.Box 138
Warburton, VIC 3799
Australia
We recommend using a tracked service and keeping your postage receipt.
Return & Exchange policy
The following policy relates to John Wolf (we, us and our). Your privacy matters to us. We are committed to protecting your personal information and ensuring a safe shopping experience.
For any information beyond our handling please refer to Squarespace’s privacy policy.
1. Data We Collect
We collect only the information necessary to fulfill your orders and provide support, including:
Name, email address, and shipping details
Optional newsletter subscription (opt-in only)
Account preferences and contact history
2. Financial Information
All payment transactions are securely processed through Squarespace and its affiliated banking providers. (Stripe)
For details, see Squarespace’s privacy policy or Stripe’s privacy policy. For other selected payment options please refer to relevant policies.
We do not store or have access to your credit card or banking details beyond that which is securely available to us for administering your shopping experience.
3. Data Use and Storage
Your data is used solely for order fulfillment, customer service, and optional newsletters (you can unsubscribe anytime).
Your personal data is stored securely and never sold, shared, or used for third-party advertising.
All account data is held only for as long as your account is active. Upon cancellation, your stored information is permanently deleted within 30 days.
4. Your Rights
You may request access, updates, or deletion of your personal data at any time by contacting us directly. (jw@johnwolf.au)
Any data used by us is securely stored and deleted upon account cancellation. We never sell or share your information.